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Manager-Call Center New Hire at AT&T - ApplyBlast

Manager-Call Center New Hire

AT&T

13 days ago

3.4 on Glassdoor

Orlando, Florida, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager-Call Center New Hire oversees and supports new call center hires through onboarding, training, and nesting progression to ensure proficiency and productivity. This supervisory role manages employee development, performance, and daily team operations while addressing behavioral and attendance issues. The position focuses on guiding new hires through their ramp-up period and facilitating a seamless transition to production.

Responsibilities

Oversee and support new call center hires through onboarding, training, and nesting progression
Manage employee development, engagement, attendance, and skill transfers for direct reports
Enhance team results and productivity while reducing attrition during the ramp-up period

Skills

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.