ResMed
The Manager, Call Center leads a dynamic team of customer service representatives to ensure consistent service delivery and operational efficiency. This role involves overseeing team performance, coaching staff, managing KPIs, and resolving high-touch customer escalations to maintain quality standards across ResMed's healthcare solutions.
Headquarters
San Diego, California, United States
Company Size
5001-10000 employees
Founded
1989
From sleep apnea to respiratory conditions including COPD, Resmed has innovative solutions to help people live happier, healthier lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ResMed.
15% above the average for this role