Manager, Client Experience

Arch(29 days ago)

New York, NYOnsiteFull TimeManager$130,000 - $145,000Operations

About this role

Arch is a fast-growing financial technology company that automates the management of private investments, improving access and understanding for investors. They serve a diverse client base including large banks, families, and financial institutions, and focus on delivering standardized data and insights to enhance financial decision-making.

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Required Skills

Client Success
Account Management
Customer Success
Data Quality
Excel
Relationship Building
Operational Excellence
Project Management
Data Analysis
Fintech

About Arch

arch.co

Arch is a technology-driven platform dedicated to modernizing private market investments. Its mission centers on connecting various stakeholders within the alternative investment industry through a unified platform that emphasizes collaboration, data-driven insights, and exceptional service. Arch's solutions streamline investment communications, document management, workflows, and data analysis, enabling users to focus on strategic decision-making instead of administrative tasks. With features like automated insights and curated collaboration tools, Arch aims to unlock the full value of alternative investments for investors and advisors alike.

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