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© All Rights Reserved. ApplyBlast.com
CAAT Pension Plan
The Manager, Client Services leads the Member Care Centre and oversees daily operations to ensure exceptional service delivery and operational effectiveness. This role focuses on stabilizing operations, strengthening team capabilities, and utilizing data and member feedback to drive continuous improvement in service quality. The position involves managing call centre operations, monitoring performance metrics, and addressing member escalations to enhance the overall client experience.
CAAT Pension Plan is a Canadian defined benefit (DB) pension organization that provides secure, sustainable retirement income solutions for employees and employers. Their flagship product, DBplus, combines cost certainty for employers with guaranteed lifetime pension income for members. CAAT also offers additional tools such as a GROWTHplus Investment Account and a Pension Estimator, and is currently 124% funded with $6.7 billion in funding reserves.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CAAT Pension Plan.
36% above the average for this role
CAAT interim executive vice-president resigns, adding to turnover at pension plan
2 weeks ago
