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Manager, Cloud Support Operations at OpenText - ApplyBlast

Manager, Cloud Support Operations

OpenText

4 months ago

3.6 on Glassdoor

India

Hybrid

Full Time

Senior

0 applicants

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About this role

OpenText is hiring a Manager, Cloud Operations (SRE) to lead a global team responsible for the reliability and scalability of single-tenant cloud environments. This role involves overseeing operations across GCP, AWS, Azure, and VMware while driving continuous improvement in operational maturity and service resilience. The successful candidate will mentor engineers, manage geographically distributed teams, and ensure effective incident management within a multi-cloud infrastructure.

Responsibilities

Lead and manage a global team of Site Reliability Engineers
Oversee critical operational functions including observability and incident remediation
Drive automation and efficient provisioning using Terraform and CI/CD pipelines
Collaborate with cross-functional teams to enhance service resilience and reliability
Mentor engineers and foster a high-performance accountability-driven culture