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© All Rights Reserved. ApplyBlast.com
Synchrony
The Manager, Complaints Case Inventory Management leads end‑to‑end oversight of complaint case inventories, ensuring balanced workload distribution and strict SLA compliance through continuous monitoring of case volumes, aging metrics, and risk indicators. The role partners with operations leaders, quality teams, and cross‑functional stakeholders to drive timely case progression, accurate reporting, and proactive risk mitigation.
Synchrony is a consumer financial services company offering credit cards, retail financing, buy now pay later solutions, and FDIC-insured banking products including high-yield savings accounts, CDs, and money market accounts. Through its CareCredit brand, it also provides healthcare financing for medical, dental, vision, and pet care expenses. Synchrony partners with businesses across numerous industries to provide payment solutions that help retailers and service providers grow sales.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Synchrony.
Synchrony didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
Manager, Complaints Case Inventory Management (L09)
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Assistant Vice President (AVP), Complaints Case Inventory Management (L11)
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