Human Resource Solutions International (HRSI)
The Manager Contact Centre Operations will lead and coach a frontline team handling voice and digital support channels in a fast‑paced fintech environment, ensuring high‑quality bilingual service and meeting performance targets. The role involves overseeing daily call centre operations, handling escalations, and collaborating with cross‑functional teams to improve service workflows.
Human Resource Solutions International (HRSI) is a Pakistan-based HR services firm that delivers outsourcing, executive search, pre-employment screening, outplacement, facility management, and leadership development to over 100 MNC and blue‑chip clients. The company operates across 16 industry verticals from 15 owned offices and a partner network that serves clients in more than 42 countries. With dedicated consultants and a retained-search partner model, HRSI emphasizes pragmatic, locally grounded solutions under its mantra “Relentlessly Relevant.”
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Human Resource Solutions International (HRSI).
Human Resource Solutions International (HRSI) didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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