Manager, Creator Support - Affiliate
ShopMy(8 days ago)
About this role
ShopMy is a rapidly growing company in the digital marketing space that connects brands with top content creators and facilitates monetizable collaborations. They are seeking a Manager, Creator Support (Affiliate) to enhance their support experience for brands using their platform and to work closely with product and engineering teams to improve the affiliate domain at scale.
Required Skills
- Support
- Affiliate Networks
- Troubleshooting
- Product Support
- Customer Service
- Support Workflows
- Escalation Management
- Cross-functional Communication
- E-commerce
About ShopMy
shopmy.usShopMy is a mobile-first social commerce platform and marketplace (shopmy.us) that connects creators, influencers, brands and shoppers through curated, shoppable collections. The site and native app focus on discovery and shopping of creator-led product assortments, with deep links to the app and integrations for marketing and analytics. ShopMy simplifies social shopping by letting users browse influencer collections and purchase products directly through the platform.
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