Whirlpool
The Manager, Customer Experience (CX) Innovation is responsible for modernizing KitchenAid’s customer journey and shaping the future of the Consumer Services Contact Center. This role drives the delivery of the CX strategy by evaluating, integrating, and optimizing modern technologies to elevate customer interactions. Serving as a bridge between KitchenAid, internal tech teams, and the contact center partner, the position leads the evolution of service delivery while maintaining operational performance.
Headquarters
Benton Harbor, Michigan, United States
Company Size
10001+ employees
Founded
1911
Whirlpool Corporation, in constant pursuit of improving life at home. Follow our journey with The Washing Machine Project Learn more Company, Brand and Product News Half the Global Population Washes Clothes by Hand: Whirlpool Foundation, The Washing Machine Project...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Whirlpool.
Whirlpool didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role
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