Lead Consultant, CX Advisory, GTM Strategy Team
Five9(3 days ago)
About this role
A Customer Experience (CX) Advisor at Five9 leads strategic, client-facing engagements to assess and improve contact center performance through AI, automation, and digital transformation initiatives. The role involves working closely with senior clients, developing transformation roadmaps, and supporting the evolution of the company's CX practice.
Required Skills
- CX Strategy
- AI
- Automation
- Contact Center
- Digital Channels
- Self-Service
- Data Analysis
- Presentation
- Consulting
- Transformation
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
View more jobs at Five9 →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Five9
Similar Jobs
Associate Principal, CX Application Strategy
TELUS Digital(2 months ago)
Senior Consultant, NICE CXone
TTEC Digital(1 month ago)
Partner Manager – Five9 Resale
Level AI(1 day ago)
Senior Business Consultant / Senior Solutions Consultant (Mortgages, API, Process Design)
Shell Energy Operations Pty Ltd(1 month ago)
Senior Manager, CX Technology
Crunchyroll, LLC(2 months ago)
Senior Manager, CX Technology
Crunchyroll, LLC(2 months ago)