Manager, Customer Experience (On-Site)
Kohl's(29 days ago)
About this role
This onsite-hybrid role at Kohl's Corporate Office in Menomonee Falls, WI leads the omni-channel customer experience strategy. The Manager translates the enterprise CX vision into actionable strategies and frameworks to drive customer engagement and long-term loyalty while partnering across analytics, marketing, digital, stores, merchandising, and operations.
Required Skills
- Analytics
- Strategy
- Customer Experience
- Data Analysis
- Collaboration
- Stakeholder Management
- Communication
- Storytelling
- Problem Solving
Qualifications
- Bachelor's Degree
About Kohl's
kohls.comEnjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.
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