Manager, Customer Service & Operations
Coast
About this role
A Manager, Customer Service & Operations at Coast leads the customer service team, ensuring high-quality support and operational excellence while driving efficiency through AI and automation. The role involves team leadership, process improvement, and cross-functional collaboration to enhance customer experience and operational scalability.
Skills
About Coast
coastpay.comCoast is a fintech that combines a Visa-backed fleet fuel and gas card with integrated expense-management software for fleets and field teams. Businesses can issue physical and virtual cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. The platform offers reporting and integrations with accounting systems to centralize fuel, fleet, and field expenses. Founded in 2020 and U.S.-focused, Coast aims to simplify expense control for service and fleet operators.
Recent company news
The LensAs Russia bombs Ukraine’s power plants, Gulf Coast LNG companies win big
6 hours ago
PR NewswireNorth Coast Brewing Company Releases Pacific Magic IPA in a Can
3 days ago
The Business JournalsThird Coast Bank names new regional president, head of Houston corporate banking
3 days ago
Coast ReporterCoast Car Co-op adds a vehicle to Gibsons Legion
1 day ago
Biloxi Sun HeraldMS Coast has 2 of the best midsize employers in US for 2026, Forbes says. Here’s where
2 weeks ago
About Coast
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Coast.
Salary
$90k – $105k
per year