Manager, Customer Success (Bilingual English/Spanish)
threads
About this role
The Customer Success Manager at Lucet manages client relationships, oversees service delivery, and participates in negotiations to ensure customer satisfaction and account retention. The role involves strategic planning, performance monitoring, and process improvement to support the company's growth and success.
Skills
Qualifications
About threads
threads.comThreads is a text-first social network from Instagram (Meta) for sharing short posts, questions, ideas, and threaded conversations. Users sign in with their Instagram account and can carry over profile information and connections to quickly find people and communities to follow. The mobile-first app emphasizes real‑time public discussion and lightweight microblogging—short updates, replies, and topic-based threads. It’s positioned as a conversational complement to Instagram, aimed at creators, communities, and everyday users looking for quick, discoverable dialogue.
About threads
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for threads.
Salary
$70k – $90k
per year