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Manager, Customer Success — GSI at Anthropic - ApplyBlast

Manager, Customer Success — GSI

Anthropic

2 months ago

3.7 on Glassdoor

New York City, New York, United States

Onsite

Full Time

Manager

1 applicant

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About this role

The Manager, Customer Success — GSI at Anthropic will lead a front‑line team of 5–8 Customer Success Managers focused on Global Systems Integrators and consulting firms, driving value across Anthropic’s product portfolio. The role involves building and scaling repeatable success methodologies, coaching the team, and collaborating with sales, partnerships, product, engineering, and marketing to expand adoption and ensure customer satisfaction.

Responsibilities

Manage and develop a team of Customer Success Managers
Build and refine GSI success methodology and enablement programs
Partner with Sales and Partnerships to align account strategy

Skills

About Anthropic

anthropic.com

Company Size

51-200 employees

View Profile

Anthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.