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Manager, Customer Success Management at Amadeus IT Group - ApplyBlast

Manager, Customer Success Management

Amadeus IT Group

1 day ago

Miami, Florida, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager, Customer Success Management is responsible for managing medium to large travel agency accounts in NORAM, driving up-sell and cross-sell opportunities while ensuring customer retention and revenue realization. This role focuses on empowering customers to maximize the value of Amadeus solutions through strategic goal-setting, adoption support, and proactive health management. The position requires close collaboration with internal teams to facilitate successful implementations, renewals, and account expansion.

Responsibilities

Manage medium and large customer accounts to maximize value and adoption of Amadeus solutions
Drive customer alignment, goal-setting, and success planning with key decision makers
Identify upsell and expansion opportunities and support account renewals

Skills

About Amadeus IT Group

amadeus.com

Headquarters

Madrid, Community Of Madrid, Spain

Company Size

10001+ employees

Founded

1987

View Profile

Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.