Manager, Customer Success Management
Duck Creek Technologies(2 months ago)
About this role
A Customer Success Manager at Duck Creek Technologies is the primary trusted advisor for medium to large insurance customers using Duck Creek’s SaaS and on-premises solutions. The role focuses on maximizing customer value realization and product adoption across the customer lifecycle while representing customer interests to internal teams and partners. It supports strategic alignment with customer business goals and contributes to retention and expansion efforts.
Required Skills
- Customer Success
- Account Management
- SaaS
- Renewal Management
- Upselling
- Stakeholder Management
- Communication
- Project Management
- Azure
- SQL Server
+2 more
Qualifications
- Bachelor's Degree in Computer Science or Related Field
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