Automata
The Manager, Customer Success leads and grows a team of Customer Success Managers to deliver a best-in-class experience for global life sciences customers while personally owning strategic account relationships. This player-coach role involves overseeing the end-to-end delivery of lab automation solutions, acting as a bridge between customers and internal teams, and ensuring consistent, high-quality service across regions. The position requires strong leadership, program management, and cross-functional collaboration skills to drive customer success and operational excellence.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2015
Automata LINQ platform: an open, integrated lab automation solution, designed to help labs unlock their potential, lab space and scientists.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Automata didn’t post a salary, so this is our estimate from similar listings.