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© All Rights Reserved. ApplyBlast.com
Berkshire Hathaway GUARD Insurance Companies
The Manager, Customer Support leads contact center operations, coaches team leaders, and drives service excellence to ensure timely and accurate customer support. This role focuses on improving operational performance, employee engagement, and overall efficiency while managing complex escalations and optimizing technology tools. The position requires strong leadership, data-driven decision-making, and cross-functional collaboration to foster a positive, customer-focused culture.
Headquarters
Wilkes Barre, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1983
Berkshire Hathaway GUARD Insurance Companies is a property and casualty insurer—part of the Berkshire Hathaway group—providing commercial insurance products including commercial property, general liability and excess & surplus lines. Rated A+ (Superior) by AM Best, GUARD emphasizes financial strength and dependable claims service. It distributes coverage through independent agents and wholesale brokers and focuses on tailored solutions for small- to mid-sized businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Berkshire Hathaway GUARD Insurance Companies.