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© All Rights Reserved. ApplyBlast.com
Wrapbook
The Manager, Customer Support leads a remote customer support team across multiple channels, including phone, email, live chat, and SMS. This hands-on role involves managing daily operations, coaching team members, handling complex escalations, and collaborating with cross-functional leaders to ensure a high-quality customer experience. The position requires leveraging AI tools and data-driven insights to optimize workflows, improve performance metrics, and drive continuous process improvements.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2018
Wrapbook is an AI-powered platform for production payroll, accounting, and accounts payable. It saves time and reduces risk with smarter workflows and concierge paymaster support. The solution centralizes payroll, production accounting, and AP tasks for film, TV, and other productions, improving accuracy and efficiency. By combining automation with expert paymaster services, Wrapbook streamlines complex production financial workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wrapbook.