Manager, Digital Product Management - ServiceNow

Alumni Network Job Board(2 months ago)

Miami, FLOnsiteFull TimeManager$98,167 - $129,753 (estimated)Information Technology

About this role

The Manager, Digital Product Management – ServiceNow leads the strategic direction, development, and optimization of the ServiceNow platform to support enterprise IT service delivery across the University of Miami Health System. This role serves as the primary liaison between IT and business stakeholders in an academic medical center, ensuring ServiceNow solutions align with institutional priorities and compliance requirements. The manager oversees product lifecycle management, drives platform adoption, and measures performance to improve user satisfaction and operational efficiency.

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Required Skills

ServiceNow
Agile Methodology
Product Lifecycle
Roadmap Planning
Stakeholder Engagement
Governance
User Research
Data Analysis
UX Design
Acceptance Testing

+2 more

Qualifications

Bachelor's Degree
ServiceNow Application Specialist
ServiceNow Architect
ServiceNow Developer
ServiceNow Systems Administrator

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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