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Manager, Dispute Resolution & Quality Assurance at Alberta Motor Association - ApplyBlast

Manager, Dispute Resolution & Quality Assurance

Alberta Motor Association

8 months ago

3.0 on Glassdoor

Edmonton, Alberta

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager, Dispute Resolution & Quality Assurance at WCB-Alberta leads the Dispute Resolution and Decision Review Body and the Quality Assurance program to strengthen decision quality, fairness, and client experience. The role provides leadership across claims support functions, drives enterprise insight and learning, and champions digital-first approaches to improve consistency, transparency, and operational outcomes.

Skills

Qualifications

Degree/Diploma in Social Sciences, Rehabilitation, Business or Related FieldMaster's in Business Administration (asset)Mediation/Alternative Dispute Resolution Certification (asset)Security Clearance