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Manager, Disputes at Fiserv - ApplyBlast

Manager, Disputes

Fiserv

3 months ago

3.0 on Glassdoor

Berkeley Heights, New Jersey

Onsite

Full Time

Senior

0 applicants

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About this role

As a Manager, Disputes at Fiserv, you will lead product management support for the disputes and chargebacks roadmap by translating business needs into clear requirements and execution plans. You will partner with technology, operations, legal, and compliance teams to improve dispute capabilities and deliver timely product enhancements that meet client needs. This role involves coordinating cross-functional work, monitoring product performance, and engaging with internal teams and clients to gather feedback and provide product guidance.

Responsibilities

Lead product management support for disputes and chargebacks roadmap
Translate business needs into clear requirements and execution plans
Coordinate cross-functional work across technology, operations, and legal teams
Monitor product performance by reviewing defects and issue trends
Engage internal teams and clients to gather feedback and provide guidance

Skills

Qualifications

Bachelor's degree3+ years in payments or financial services3+ years with Credit Card and Credit Disputes

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.