Manager – Employee Escalations

Paytm Payments Services(1 month ago)

Noida, Uttar PradeshOnsiteFull TimeManager$101,143 - $133,883 (estimated)Ethics & Compliance

About this role

The Manager – Employee Escalations, Ethics & Compliance is responsible for overseeing and resolving employee-related escalations, ethical breaches, and fraud risk matters across the organization. The role focuses on conducting independent investigations, ensuring fair and timely outcomes, and mitigating ethical, reputational, and regulatory risks. It operates within the Ethics & Compliance function and involves close collaboration with HR, Legal, Risk, and senior leadership. The position also supports strengthening the organization’s ethics framework through training, advisory, and policy enhancement activities.

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Required Skills

Employee Escalations
Ethics Investigations
Fraud Risk
Evidence Analysis
Risk Assessment
Confidentiality Management
Governance Compliance
Investigation Planning
Interviewing Skills
Stakeholder Management

+10 more

Qualifications

Bachelor’s Degree in Law
Bachelor’s Degree in Commerce
Bachelor’s Degree in Business
Bachelor’s Degree in Ethics
Chartered Accountant
Master of Social Work
Advanced Degree in Compliance
Advanced Degree in Ethics
Advanced Degree in Risk
Advanced Degree in Law

+4 more

About Paytm Payments Services

paytmpayments.com

PPSL (Payment Processing Solutions Limited) is a payment gateway and digital payments provider that helps merchants accept and manage online transactions. Its product suite includes a payment gateway, payment links, UPI, token gateway, dynamic QR, subscriptions, instant refunds and bank offers/EMI to support e‑commerce, retail and enterprise needs. PPSL focuses on seamless integrations and secure token‑based processing to simplify recurring billing, refunds and settlement workflows. Businesses use PPSL for end‑to‑end payment processing with support for local digital payment methods.