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Manager -Executive Escalations at GEHA Health - ApplyBlast

Manager -Executive Escalations

GEHA Health

4 months ago

Hybrid

Full Time

Senior

0 applicants

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About this role

The Manager, Executive Escalations leads G.E.H.A's function for resolving complex, high-profile medical and dental escalations for federal employees and retirees. This role involves managing a team of specialists, overseeing sensitive investigations, and ensuring high-quality communication with stakeholders. Key duties include setting investigative standards, mitigating reputational risk, and driving process improvements through cross-functional partnerships.

Responsibilities

Lead and develop a team of executive escalation specialists
Oversee complex medical and dental claim investigations
Establish investigative standards and quality controls
Partner with cross-functional teams to mitigate risks
Report trends and drive continuous process improvements

Skills

Qualifications

Bachelor's degreeMedical terminology knowledge3+ years people management experience

About GEHA Health

geha.com

Headquarters

Lake Lotawana, Missouri, United States

Company Size

1001-5000 employees

Founded

1937

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GEHA (Government Employees Health Association) has served federal employees, military retirees, and their families since 1937, making it the largest benefits association for federal employees. GEHA offers comprehensive health and dental plans under FEHB, PSHB, and FEDVIP programs, with a network of 1.7 million providers nationwide. Their member-founded, member-dedicated model ensures benefits and savings are reinvested to deliver valuable coverage to over 2 million members.