Manager, Experience

BrainStation (25 days ago)

HybridFull TimeManager$90,000 - $100,000Customer Experience

About this role

The Manager, Experience at BrainStation leads efforts in New York to deliver a best-in-class customer journey and grow the company’s presence by connecting professionals, instructors, and industry partners. The role represents BrainStation as a knowledgeable voice in digital skills and workforce transformation and supports organizational growth through community and partnership initiatives. It is suited for someone passionate about education, technology, and community who thrives in fast-paced, collaborative environments.

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Required Skills

Instructor Management
Community Building
Partnership Development
Event Management
Cross Collaboration
Industry Awareness
Relationship Management
Communication
Organization
Presentation

+2 more

Qualifications

Bachelor's Degree
Equivalent Practical Experience

About BrainStation

brainstation.io

BrainStation is a digital skills training company that offers professional certifications and courses in product management, digital marketing, UX/UI design, data, AI, and related tech fields. It delivers instructor-led, project-based programs (online and in-person) and shorter certificate courses as well as corporate training to help individuals and teams upskill. More than 30,000 professionals have earned BrainStation certifications, which emphasize career acceleration, practical portfolio work, and connections to hiring employers.