Manager, Experiences Retail Store Operations

The Manager, Experiences Retail Store Operations leads end-to-end store operations for Netflix's Direct-to-Consumer Retail, with a primary focus on Netflix House. This role involves defining operational strategy, owning retail technology systems, and building scalable processes to ensure consistent, efficient, and revenue-driving execution across locations. The position requires a hands-on leader who can bridge HQ strategy with floor-level execution while partnering with cross-functional teams to support new venue openings and ongoing performance optimization.