Manager, Field Service (Carolinas)

Outset Medical(5 months ago)

North Carolina, South CarolinaOnsiteFull TimeManager$84,507 - $112,642 (estimated)Field Service

About this role

The Manager, Field Service at Outset leads the customer-facing field service organization that supports the Tablo Hemodialysis System and represents the company to customers. The role interfaces across internal teams including Patient Experience, Product Support, R&D/Engineering, Supply Planning, Sales and Clinical teams and serves as a key public face of Outset. It requires substantial travel within the United States to build relationships, support field staff, and represent the company at trainings and demonstrations.

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Required Skills

SLA Adherence
Training
Mentorship
Performance Management
Regulatory Compliance
Field Visits
Customer Relations
Continuous Improvement
KPI Tracking
Communication

+11 more

About Outset Medical

outsetmedical.com

Outset Medical is a medical device company reimagining dialysis across care settings — from the ICU to the home. Its flagship Tablo hemodialysis system is a compact, integrated point-of-care platform that combines dialysis delivery, water management, and consumables to simplify setup and enable on‑demand treatments. Outset partners with hospitals, dialysis centers, and home-care providers to expand access, improve patient outcomes, and reduce operational burden through intuitive interfaces and cloud-enabled monitoring. Clinicians choose Outset for its emphasis on safety, ease of use, and more flexible, patient-centered dialysis delivery.