Manager, Field Service (Carolinas)

Outset Medical(1 month ago)

RemoteFull TimeManager$103,261 - $136,905 (estimated)Field Service

About this role

Outset is a medical device company focused on transforming dialysis through its FDA-cleared Tablo Hemodialysis System used across hospital, clinic, and home settings. The Manager, Field Service leads a customer-facing field organization that represents Outset to customers and supports the service experience across the U.S. The role partners broadly across internal teams and serves as a visible leader to customers, clinicians, and other stakeholders.

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Required Skills

Field Service Management
Customer Experience
SLA Management
Team Leadership
Coaching
Performance Management
KPI Tracking
Scorecards
Process Improvement
Project Execution

+18 more

Qualifications

Bachelor’s Degree in Engineering
AS Degree
Valid Driver’s License

About Outset Medical

outsetmedical.com

Outset Medical is a medical device company reimagining dialysis across care settings — from the ICU to the home. Its flagship Tablo hemodialysis system is a compact, integrated point-of-care platform that combines dialysis delivery, water management, and consumables to simplify setup and enable on‑demand treatments. Outset partners with hospitals, dialysis centers, and home-care providers to expand access, improve patient outcomes, and reduce operational burden through intuitive interfaces and cloud-enabled monitoring. Clinicians choose Outset for its emphasis on safety, ease of use, and more flexible, patient-centered dialysis delivery.

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