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Manager, Fintech Support at Purpose Brands - ApplyBlast

Manager, Fintech Support

Purpose Brands

4 days ago

3.4 on Glassdoor

Boca Raton, Florida, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager, Fintech Support leads day-to-day support operations for payment platforms, embedded payment services, and related SaaS applications across Purpose Brands' franchise network. This hands-on role involves managing frontline analysts, resolving payment-related issues, coordinating technical escalations, and ensuring service performance and team development. The position requires strong leadership, technical diagnostic skills, and experience in fintech or payments support.

Responsibilities

Lead daily fintech support operations and frontline analyst development
Troubleshoot payment transactions and coordinate complex technical escalations
Implement AI tools and automation to improve support efficiency and resolution quality

Skills

About Purpose Brands

purposebrands.com

Headquarters

Woodbury, Minnesota, United States

Company Size

201-500 employees

Founded

2002

View Profile

The global leader in health and wellness franchising. We enrich the health, wealth and wellbeing of franchisees, consumers, and employees through purpose driven wellness franchises and services.