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Manager, Forecasting at TD Bank - ApplyBlast

Manager, Forecasting

TD Bank

3 months ago

Toronto, Ontario

Onsite

Full Time

Senior

0 applicants

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About this role

This senior leadership role in Workforce Management drives advanced planning, analytics, and strategic insights across TD's Canadian banking and insurance contact centers. The position leverages modern platforms like AWS, Databricks, and Azure to enable scalable forecasting, automation, and predictive modeling for senior executives. Acting as a trusted advisor, the lead balances complex operational realities with strategic ambition to optimize service levels, costs, and workforce capacity.

Responsibilities

Lead demand and capacity planning across multiple lines of business
Leverage modern data platforms to enable scalable forecasting models
Translate complex workforce data into clear actionable recommendations
Drive continuous improvement initiatives to enhance process efficiency
Influence senior leadership on service, cost, and customer experience

Skills

Qualifications

Undergraduate degree

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).