Manager I, WFM
CNX
About this role
Manager I, WFM at Concentrix is a managerial role within the Workforce Management organization supporting contact center operations in Bangalore. The position is focused on leading WFM functions across client accounts, enabling tools adoption and continuous improvement to support service delivery. This is a full-time, onsite role within Concentrix's client-facing WFM team.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CNX.
Salary
$83k – $111k
per year