WFM Consultant (Genesys Cloud)
Miratech
About this role
A WFM Consultant with experience in Genesys Cloud Workforce Management is responsible for designing, configuring, and supporting WFM capabilities in contact center operations. The role involves implementation, training, change management, and post-go-live support to ensure successful adoption of WFM tools and processes.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Miratech.
Salary
$75k – $95k
per year