Manager II, Customer Care Tax
Toast(6 days ago)
About this role
A Customer Care Tax Manager at Toast oversees the payroll tax support function for Toast Payroll customers, focusing on delivering excellent customer outcomes and maintaining regulatory compliance. The role works cross-functionally with internal teams to align processes and communications that support restaurants and local businesses using Toast’s payroll services.
Required Skills
- Team Management
- Coaching
- Payroll Tax
- Tax Filing
- Customer Support
- Escalation Management
- Analytics
- Reporting
- Microsoft Excel
- Process Improvement
+2 more
Qualifications
- FPC
- CPP
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.