Manager, Implementation Management
Hightouch(4 days ago)
About this role
Hightouch is seeking a leadership role for managing and scaling a team of Implementation Managers responsible for customer onboarding and technical integration. The role combines people management, technical expertise, and cross-functional collaboration to ensure successful customer implementation and platform value realization.
Required Skills
- API
- Data Integration
- Customer Success
- Solutions Design
- Team Leadership
- Project Management
- Technical Escalation
- Data Warehousing
- ETL
- Problem Solving
About Hightouch
hightouch.comHightouch is a warehouse‑native customer data and AI platform (a reverse‑ETL CDP) that helps marketers personalize and target customers by operationalizing data from their data warehouses into marketing, sales, and product tools. It provides connectors and syncs to activate unified customer profiles across channels and automate workflows so teams can launch campaigns faster. Hightouch also offers AI Agents to help marketers brainstorm, automate strategy, and accelerate campaign creation — aiming to “solve data” so marketers can focus on strategy and creativity.
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