AfterShip
AfterShip is seeking an Implementation Specialist to lead customer onboarding and technical implementation of its SaaS platform, ensuring successful product adoption, integration, and long-term satisfaction. The role involves coordinating across teams and supporting customers through the implementation lifecycle.
Headquarters
Singapore, Central Region, Singapore
Company Size
201-500 employees
Founded
2012
AfterShip is an all-in-one post-purchase e‑commerce platform that helps merchants track shipments, automate delivery notifications, and manage returns across carriers worldwide. It provides tracking APIs, branded tracking pages, automated email/SMS alerts, returns management tools, analytics, and integrations with major storefronts and carriers to centralize shipping and customer communication. By reducing support inquiries and improving post-purchase transparency, AfterShip helps online retailers boost customer satisfaction and lower operational costs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AfterShip.
18% above the average for this role
AfterShip CEO Teddy Chan on his company’s origins, top features, and future plans
Oct 10, 2018