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© All Rights Reserved. ApplyBlast.com
FTI Consulting
The Manager, Information Technology Continual Service Improvement (CSI) leads service improvement initiatives within the Global IT Customer Services group, partnering with IT teams and business stakeholders to enhance service performance and ITSM processes. This hands-on leadership role focuses on measuring service effectiveness, strengthening reporting, and delivering measurable value to the business through data-driven analysis and process optimization. The position involves managing the full lifecycle of CSI projects, from intake and scope definition to execution tracking and post-implementation review.
Headquarters
Washington, District Of Columbia, United States
Company Size
5001-10000 employees
Founded
1982
FTI Consulting is a global business consulting and management advisory firm that helps organizations address complex financial, operational, legal and reputational challenges. It offers multidisciplinary services—including corporate finance and restructuring, economic and financial consulting, forensic and litigation support, strategic communications, and technology and data analytics—to corporations, law firms, investors and governments. FTI combines industry specialists, data-driven analytics and experienced advisors to optimize performance, manage risk, and support high‑stakes transactions, disputes and crises. The firm is known for its cross-border capabilities and practical, outcome-focused advice.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FTI Consulting.
4% above the average for this role
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