Manager, IS Google CCaaS
Intact Financial(2 months ago)
About this role
A Manager, IS Google CCaaS at Intact is a senior IT leadership role focused on advancing the company’s cloud contact center capabilities using Google’s platform. The position supports a growing team within Intact’s IS organization and helps shape design and strategy for contact center solutions. It contributes to improving customer experience and organizational resilience while fostering cross-team collaboration and talent development.
Required Skills
- Google CCaaS
- System Monitoring
- Troubleshooting
- Vendor Management
- Disaster Recovery
- Chaos Testing
- Team Leadership
- Project Management
- Integration
- Documentation
+4 more
Qualifications
- Google CCaaS Certification
About Intact Financial
intactfc.comIntact is the largest provider of property and casualty insurance in Canada through its subsidiaries Intact Insurance, belairdirect and Brokerlink.
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