Manager, IT Production Support
Sagen
About this role
The Manager, IT Production Support leads a team responsible for ensuring the reliability and performance of IT systems. The role involves partnering with business stakeholders to optimize IT services, manage incidents, and implement technology improvements, focusing on customer success and operational efficiency.
Skills
Qualifications
About Sagen
sageninc.comSagen is a boutique digital product and branding agency that designs and builds web and mobile experiences for startups and growing businesses. They offer services across UX/UI design, front-end and back-end development, e-commerce and WordPress implementations, and product strategy. Sagen combines design-led thinking with technical execution to deliver tailored, scalable digital solutions. Clients work with them for hands-on collaboration, modern design, and measurable performance improvements.
About Sagen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$85k – $115k
per year