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Analyst I, IT Operations at Zelis - ApplyBlast

Analyst I, IT Operations

Zelis

23 days ago

3.4 on Glassdoor

St. Louis, Missouri, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Analyst I, IT Operations role supports the day-to-day operations of IT infrastructure and systems, focusing on monitoring performance, troubleshooting issues, and ensuring smooth IT service delivery. This position requires working second shift hours in the Eastern Time Zone to provide technical support and maintain system documentation. The role involves collaborating with IT teams and stakeholders to resolve incidents and implement security best practices.

Responsibilities

Monitor IT system performance and availability
Troubleshoot and resolve hardware, software, and network issues
Perform routine maintenance tasks including system updates and backups

Skills

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related fieldCompTIA A+Network+ITIL Foundation

About Zelis

zelis.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

Zelis is a healthcare financial technology company that provides a connected platform for payers, providers, and healthcare consumers. Their solutions span network optimization, claims management, price transparency, payments, and member engagement communications. Zelis serves more than 770 payers and thousands of providers nationwide, helping reduce costs and administrative burden across the healthcare financial system.