Nightingale Education Group
The Manager, IT Service Management is responsible for designing and maintaining Nightingale's IT and non-technical support services, ensuring they deliver value to internal collaborators and learners. This role supervises the ITSM platform administrator, manages the Configuration Management Database (CMDB), and integrates IT service management best practices with AI tools. The position also involves developing policies, managing vendor relationships, and collaborating with IT leadership to mitigate risks and improve service quality.
Headquarters
Salt Lake City, Utah, United States
Nightingale Education Group is a mission-driven organization committed to reinventing nursing education through innovative teaching, curriculum development, business partnerships, continuing education, and AI integration. The company operates multiple divisions—including Nightingale College, EvolveU, Innovations, and Solutions—offering distance-learning programs available across all U.S. states and territories. Nightingale Education Group works to strengthen the healthcare workforce, expand access to nursing education, and promote health equity nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Nightingale Education Group.
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