Manager, IT Support

GHX(22 days ago)

HybridFull TimeManager$87,400 - $116,500Corporate IT

About this role

The Enterprise Technology Manager at GHX is a working manager within Corporate IT, reporting to the Executive Director of IT Service Management, leading a single team focused on global employee technical support. The role partners closely with end-user support leaders in India and the EU to ensure consistent worldwide service delivery while also contributing hands-on to ticket resolution. This hybrid position is based out of GHX’s Louisville, Colorado headquarters with in-office presence required at least three days per week.

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Required Skills

IT Helpdesk
People Management
Performance Management
Ticket Management
IT Service Management
SLA Management
Windows Support
Mac Support
Hardware Troubleshooting
Software Troubleshooting

+21 more

Qualifications

ITIL
CompTIA A+

About GHX

ghx.com

GHX (Global Healthcare Exchange) provides healthcare supply chain, data, and technology solutions to providers, suppliers, and government organizations worldwide. Its cloud platform automates procure-to-pay and order-to-cash workflows, centralizes master data (Unified Data Core), manages UDI and pricing alignment, and streamlines materials, inventory, and logistics. GHX also delivers analytics and business intelligence to increase visibility, improve decision-making, and drive operational efficiency and cost reduction across the healthcare supply chain. Customers rely on its industry-specific integrations, data normalization, and networked services to reduce manual processes and improve supply chain performance.