Manager (m/f/d) AI Enabled Customer Support
CompuGroup Medical SE & Co. KGaA(4 days ago)
About this role
This is a newly created role focused on driving the transformation of international Customer Support into an AI-enabled, scalable, and data-driven model in the healthcare software industry. The role involves designing support infrastructure, identifying AI use cases, collaborating with cross-functional teams, and establishing key performance metrics.
Required Skills
- AI
- Support
- Automation
- Customer Support
- Analytics
- Multichannel
- Support Infrastructure
- Workflow Orchestration
- Chatbots
- AI Use Cases
About CompuGroup Medical SE & Co. KGaA
cgm.comCompuGroup Medical is a leading global provider of practice management, EHR, telehealth, RCM, and laboratory software and services.
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