KNIGHTS OF COLUMBUS BUILDING ASSOCIATION OF PETOSKY MICHIGAN
The Customer Service Manager at the Knights of Columbus drives performance within a metric-driven Contact Center, managing front-line teams of Customer Service Representatives. This role involves overseeing onboarding, training, scheduling, and real-time workflow supervision to ensure timely service and compliance. As a subject matter expert, the manager partners with operational groups to share best practices, resolve escalated issues, and assist in process improvement initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KNIGHTS OF COLUMBUS BUILDING ASSOCIATION OF PETOSKY MICHIGAN.
27% above the average for this role