Manager of Customer Success
Playground
About this role
A Manager of Customer Success at Playground leads and scales a team of Customer Success Managers, focusing on driving customer retention and adoption. The role involves developing strategies, optimizing customer engagement, and collaborating cross-functionally to ensure a positive customer experience and long-term growth.
Skills
Qualifications
About Playground
tryplayground.comPlayground is a child care management software and app that unifies billing, attendance, payroll, and parent communication in a single platform. It’s designed to streamline operations for child care programs and providers, making administrative tasks more efficient. The solution is widely adopted, trusted by over 300,000 child care providers, and rated #1 for support. Built as a cloud-based, scalable toolkit, Playground helps providers run their programs smoothly while staying connected with families.
About Playground
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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