Manager of Retention
Cotopaxi
About this role
The Manager of Retention at Cotopaxi oversees customer loyalty strategies with a focus on email and SMS channels, aiming to increase customer lifetime value and engagement. The role involves collaboration across multiple teams to develop, execute, and optimize retention programs that align with the company's mission and values.
Skills
About Cotopaxi
cotopaxi.comCotopaxi is a mission-driven outdoor apparel and gear company known for colorful, functional equipment and curated outdoor experiences under the tagline “Gear for Good.” The brand focuses on sustainable design—often using repurposed or recycled materials in limited-run collections—and sells directly to consumers through its online store. A portion of proceeds and company programs fund sustainable poverty-relief initiatives and community grants aimed at moving people to do good and inspiring adventure.
About Cotopaxi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cotopaxi.
Salary
$85k – $105k
per year