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Manager of Support Workforce Management (WFM) at Auctane - ApplyBlast

Manager of Support Workforce Management (WFM)

Auctane

7 months ago

3.0 on Glassdoor

Manila, Philippines

Hybrid

Full Time

Manager

0 applicants

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About this role

Auctane is seeking a Manager to lead the workforce management team responsible for staffing strategy, performance, and data reporting within their Customer Support organization. The role involves overseeing operations, developing strategies, and collaborating with various teams to optimize support outcomes.

Skills

About Auctane

auctane.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

View Profile

ShipStation Global (formerly Auctane, following its merger with WWEX Group) is an intelligent end-to-end shipping and logistics platform serving 3M+ customers worldwide and processing over 3 billion shipments annually. The company operates a portfolio of logistics and software brands — including ShipStation, Stamps.com, Worldwide Express, Unishippers, GlobalTranz, Packlink, and Metapack — spanning ecommerce fulfillment, parcel, freight, and specialty shipping. With 45,000+ carrier partnerships and 600+ integrations, ShipStation Global provides comprehensive logistics solutions for businesses of all sizes across the globe.