Workforce Management (WFM) Analyst
Hewlett Packard Enterprise(18 days ago)
About this role
The Workforce Management Analyst supports global customer support operations through forecasting, capacity planning, scheduling analysis, and workforce reporting. They collaborate with operations leadership to optimize staffing and operational efficiency. The role involves analyzing demand data to inform staffing decisions and improve service levels.
Required Skills
- Excel
- Forecasting
- Data Analysis
- Scheduling
- Capacity Planning
- Workforce Management
- Reporting
- Operational Support
- Trend Analysis
Qualifications
- BS in Business, Analytics, Finance, Mathematics
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
View more jobs at Hewlett Packard Enterprise →