Manager – Operational Risk & Resilience Oversight

The Manager - Operational Risk & Resilience Oversight is a second-line, independent risk role at Manulife/John Hancock providing enterprise-wide oversight and guidance on operational risk and controls. The role reports to the Head of ORRO Governance & Risk Program Oversight with matrix reporting to the Canada Segment Operational Risk Management team and supports first-line functions to ensure alignment with risk appetite and standards.