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© All Rights Reserved. ApplyBlast.com
Enercare
The Manager - Operations Quality Standards leads the Quality Assurance team to deliver exceptional customer experiences across all contact channels. This role owns the end-to-end QA strategy, managing internal analysts and external vendor partners while driving continuous process improvements. Key duties include designing performance dashboards, facilitating calibration sessions to ensure scoring consistency, and governing AI-enabled quality evaluation frameworks.
Enercare is a proudly Canadian home and commercial services company and Ontario's leading provider of heating, cooling, plumbing, electrical, and water heating and treatment solutions for over 65 years. With a team of over 700 licensed technicians available 24/7, Enercare offers equipment rentals, protection and maintenance plans, emergency repairs, and energy-efficient upgrades including heat pumps and EV chargers. Serving residential and commercial customers across Ontario and select other provinces, Enercare focuses on delivering worry-free home comfort and reliable expert service year-round.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Enercare.
10% below the average for this role