株式会社JNグループ
A Senior Quality Analyst at Total Credit Services leads the Quality Assurance function in contact center operations, ensuring evaluation consistency, calibration accuracy, and alignment with internal and client standards. The role involves managing QA analysts, improving service delivery, and driving performance improvements through data analysis and stakeholder collaboration.
Headquarters
Kelly Usa, Texas, United States
Company Size
501-1000 employees
Founded
2010
株式会社JNグループは、グループ経営に特化し、新たなビジネスの優先度や規模に応じたリソース配分を行う事で、グループ最適経営を実践します。
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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株式会社JNグループ didn’t post a salary, so this is our estimate from similar listings.